Privacy Policy

1. Introduction

LandlordX (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our rental management platform, including our mobile application and website.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Name, email address, phone number, and login credentials.
• Property Information: Property addresses, rental details, unit information, and associated documents.
• Tenant Information: Tenant names, contact details, lease terms, and payment history.
• Payment Information: Bank account details, UPI IDs, and transaction records for rent collection.
• Communication Data: Messages sent through our platform, including WhatsApp communications.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our rental management services.
• Process rental agreements and facilitate rent collection.
• Send rent reminders and notifications to landlords and tenants.
• Generate reports and analytics for property management.
• Communicate with you about your account, updates, and support.
• Ensure the security and integrity of our platform.
• Comply with legal obligations and resolve disputes.

4. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• With Tenants: Relevant property and landlord contact information is shared with tenants for legitimate rental purposes.
• Service Providers: Third-party vendors who assist us in providing our services (e.g., cloud hosting, payment processing).
• Legal Requirements: When required by law or to protect our rights and the safety of our users.

5. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. We may also retain certain information as required by law or for legitimate business purposes, such as resolving disputes and enforcing agreements.

7. Your Rights

You have the right to:

• Access and receive a copy of your personal data.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data (subject to legal requirements).
• Withdraw consent for data processing where applicable.
• Lodge a complaint with relevant data protection authorities.

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie preferences through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our platform and updating the “Last updated” date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: